Gain a comprehensive overview of human factors in aviation and the key reference

documents and methodologies.

Target Group

ANS providers, Civil Aviation Authorities, Airline managers and operational staff, Airport



- Human Factors theory elements

- HF models: Human Error - James Reason

- ICAO - Threat and Error Management

- SHEL Model – Software

- HF in the aviation industry, the effect on safety and efficiency

- Threat and Error Management (TEM)

- The role of Safety Management Systems (SMS) - quality, safety, security and risk

- Human Factors measurement, analysis and improvement.

Upon completing this course you will have the skills to:

Understand the theory and history of Human Factors in Aviation and relate it to your job.

Manage the consequences and organizational impact of Human Factors for all aviation roles:

pilots, flight crews, air traffic controllers, CAA, airport and aircraft maintenance


To be discussed.


4 days


+297 280 1330

Barcadera 135, Oranjestad, Aruba

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